Strategic HR · Nairobi, Kenya

For Kenyan Founders Who Are Done Winging HR.

You built the business. Now build the team that keeps it running — with proper HR systems that protect you legally and help you hire and keep the right people, without paying for a full-time HR team.

Book a Free Strategy Call → See Our Services
60+Clients Served
11 yrsKenya Market
100%Satisfaction Rate
80%Avg Turnover Reduction
Sound familiar?

Signs you need First-Rate

  • ✓Hiring via WhatsApp with no written contracts
  • ✓Payroll not aligned to 2024 Social Health Insurance (SHIF — national health cover, deducted from payroll), Affordable Housing Levy (AHL — 1.5% of gross salary matched by your employer) & National Pension Fund (NSSF — retirement savings) reforms
  • ✓Lost a great candidate to a slow hiring process
  • ✓Performance issues with no documented framework
  • ✓Treating employees as contractors and hoping for the best
  • ✓Growing too fast to handle HR alone

Most SMEs fix these after a crisis. Smart ones fix them before.

Let's Talk →
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Our Services

HR that grows with your business

Start where you are. Scale as you grow. Three tiers — one journey from compliance foundation to full strategic partnership.

Starter
Tier 1 — Entry Access
Build the Foundation
Get your HR basics right before they become expensive problems.
From Ksh 45,000
One-time engagements
  • ✓HR Compliance Audit
  • ✓Job descriptions aligned to business goals
  • ✓Employment contracts & staff handbook
  • ✓Onboarding system (30/60/90-day)
  • ✓Culture foundation & EVP (Employee Value Proposition — why people choose to work for you) design
  • ✓Payroll statutory deductions (Social Health Insurance, Housing Levy & Pension) aligned correctly
Most Popular
Growth
Tier 2 — Monthly Retainer
Scale with Confidence
Your dedicated HR team, always on.
From Ksh 58,000/mo
Monthly retainer · Cancel anytime
  • ✓Strategic HR Business Partner (dedicated HR advisor)
  • ✓Recruitment-on-Demand
  • ✓Ongoing compliance management
  • ✓Performance Management setup
  • ✓Employee relations & ER support
  • ✓Monthly HR analytics report
Strategic
Tier 3 — Annual Partnership
Build People-First
Build a business where great people choose to stay and grow.
From Ksh 120,000/mo
Annual contract · Maximum impact
  • ✓Full People Strategy design
  • ✓Org design & structure planning
  • ✓Leadership coaching & development
  • ✓Workforce planning & forecasting
  • ✓Quarterly HR Analytics Report
  • ✓Annual strategic people review
Why First-Rate

We advise business owners, not HR departments.

Most HR consultants speak to HR managers. We speak directly to founders and CEOs making growth decisions — in a language that connects to business outcomes, not HR theory.

We've helped 60+ Kenyan businesses build the HR infrastructure that lets them grow without chaos — from their first formal contract to their first leadership team.

  • 🇰🇪
    Kenyan market expertise Employment Act 2007, Social Health Insurance (SHIF — national health cover, deducted from payroll), Housing Levy (AHL — 1.5% of gross salary, matched by employer), Labour Court (Employment & Labour Relations Court (Employment & Labour Relations Court (ELRC — Kenya's labour court))) — we know the legal landscape you operate in.
  • ⚡
    Strategic, not administrative We don't process paperwork. We build people strategy that drives business outcomes.
  • 🎯
    Built for founder-led SMEs We specialise in 10–150 employee businesses at the exact stage where HR becomes critical.
📊
The cost of getting HR wrong

Employment & Labour Relations Court (Employment & Labour Relations Court (ELRC — Kenya's labour court)) cases, payroll penalties, bad hires, and turnover cost Kenyan SMEs far more than a retainer. Prevention is always cheaper than litigation.

✅
100% satisfaction rate

Across 60+ clients and 11 years, every engagement has met or exceeded expectations. We deliver results you can measure.

🤝
CEO-grade partnership

You get direct access to Jacinta Mutiso — founder and Principal HR Consultant with deep expertise across Kenya's SME landscape.

How It Works

From first call to fully operational

1

Strategy Call

30 minutes to understand your business, your stage, and your most urgent HR gaps. No cost, no obligation.

2

HR Audit & Diagnosis

We map your current state against Kenyan labour law and best practice. You get a clear picture of risks and priorities.

3

Proposal & Engagement

We recommend the right tier for your business. You choose the engagement that fits your budget and goals.

4

Build & Deliver

Contracts, systems, strategy, hiring — everything your business needs to run with confidence.

Client Results

Real businesses. Measurable outcomes.

" ↓ 80% Staff Turnover
With First-Rate, we reduced staff turnover by 80% through an effective reward system and structured succession planning. The difference in team stability has been transformational for our business.
VL
Vincent Luvita Founder, BookSaves Online
" ↑ Team Productivity & Alignment
First-Rate enabled our organisation to align goals and strategy to individual employee targets, creating a culture of continuous productivity we didn't have before.
CM
Caroline Mutiso CEO & Founder, Her Hustle
Take the First Step

Your people are your business. Manage them like it.

30 minutes with Jacinta could save you months of HR firefighting. Book a free strategy call and find out exactly what your business needs.

Book a Free Strategy Call Chat on WhatsApp

No commitment. No sales pitch. Just a straight conversation about your HR needs.

Our Services

People Strategy Built for Your Stage of Growth

Three tiers. One journey. From compliance foundation to full strategic partnership.

Tier 1 — Starter
→
Tier 2 — Growth
→
Tier 3 — Strategic
Tier 1 — Starter

Build the Foundation

The six things every founder-led business must get right before they hire employee number ten. Drawn from the playbooks of founders who built from zero — and Kenya's own fastest-scaling SMEs. These are not nice-to-haves. They are the infrastructure that lets you grow without chaos.

💡

"I've been very, very clear about what it is that I want. And then I chart a path of how to get there — and that includes getting the right people, in the right roles, with the right expectations from day one."

— Emma Grede

🔍

HR Compliance Audit

A full review of your employment practices against Kenya's Employment Act 2007 and 2024–2025 reforms. Contracts, payroll classifications, leave, Social Health Insurance (SHIF — the new national health cover deducted from payroll), Affordable Housing Levy (AHL — 1.5% of gross salary matched by your employer), National Pension (NSSF — retirement savings deducted from payroll) — all checked before they cost you.

From Ksh 45,000
One-time · Delivered in 5–7 working days
  • Full compliance risk report
  • Priority remediation roadmap
  • Contract & policy gap analysis
  • Payroll statutory deduction review
📋

Policy & Staff Handbook Setup

A complete employment documentation package — from offer letters to disciplinary procedures — tailored to your business, legally sound under Kenya Employment Act (Cap. 226 — Kenya's primary employment law), and written in plain language your team will actually read.

From Ksh 58,000
One-time · Includes all core HR documents
  • Employment contracts (permanent, fixed-term, casual)
  • Staff handbook & 15 core HR policies
  • Leave, disciplinary & grievance frameworks
  • Data Protection Act 2019 HR clauses
Founder Favourite
🎯

Job Description Alignment to Business Goals

Most JDs describe a job. The best ones describe a contribution to a mission. We rewrite or build your role descriptions so every hire knows not just what to do — but why it matters, what success looks like in 90 days, and exactly how their work connects to your business goals.

From Ksh 35,000
One-time · Up to 5 roles · Additional roles Ksh 6,000 each
  • Role purpose tied to business objectives
  • 90-day success metrics per role
  • Competency & values alignment framework
  • Attracts mission-driven candidates — not just job seekers
👥

Single Role Recruitment

End-to-end recruitment for one critical hire. Role design, sourcing, screening, structured interviews, reference checks, and offer management — we find the right person and manage the whole process so you don't have to.

75% of 1st month salary
Success-based · Full probation replacement guarantee
  • Role brief & business-aligned job description
  • Structured interview scorecard
  • Shortlist of 3–5 screened, reference-checked candidates
  • Offer management & 30-day onboarding plan
Must-Have
🚀

Onboarding System Design

The first 90 days determine whether a new hire stays for three years or leaves in six months. We build a structured onboarding system that gets new hires contributing faster, feeling part of the culture immediately, and understanding your standards from day one — not day sixty.

From Ksh 42,000
One-time setup · Reusable for every future hire
  • 30/60/90-day onboarding plan template
  • First-week schedule & culture integration guide
  • Role-specific induction checklist
  • Manager onboarding conversation guide
  • Probation review framework & check-in structure
Must-Have
🌱

Culture Foundation & EVP (Employee Value Proposition — why people choose to work for you) Design

The most successful founder-led businesses don't build great cultures by accident — they build them deliberately. Your Employee Value Proposition (EVP (Employee Value Proposition — why people choose to work for you)) is the honest answer to why the best person in their field would choose to work for you. We help you define it, document it, and embed it into everything from your job ads to your onboarding experience.

From Ksh 55,000
One-time · Foundational document + implementation guide
  • Core values articulation workshop (founder-led)
  • Employee Value Proposition (EVP (Employee Value Proposition — why people choose to work for you)) document
  • Culture code — in plain language, not corporate jargon
  • EVP (Employee Value Proposition — why people choose to work for you) embedded into JDs, offer letters & onboarding
  • Employer brand messaging for LinkedIn & job listings

The HR Startup Infrastructure Checklist

Everything a founder needs before employee #10.

Research from Deloitte and Gallup consistently shows that businesses who invest in HR infrastructure in their first 30 hires experience 50% higher retention and 2x faster time-to-productivity for new staff. The Tier 1 package bundles all six foundations into one engagement — at a significant saving versus individual services.

  • ✓Compliant contracts — every employment type covered
  • ✓Job descriptions aligned to business goals, not just tasks
  • ✓Staff handbook — policies your team will actually follow
  • ✓Onboarding system — 30/60/90 day plans, induction & probation
  • ✓Culture & EVP (Employee Value Proposition — why people choose to work for you) — why the best people choose you
  • ✓Payroll compliance — All statutory deductions correct — Social Health Insurance (SHIF — national health cover, deducted from payroll), Housing Levy (AHL — 1.5% of gross salary, matched by employer), National Pension Fund (NSSF — retirement savings) & Tax (PAYE)
Tier 2 — Growth Retainer

Scale with Confidence

For growing businesses with 15–100 staff who need proper HR support but aren't ready to hire a full-time HR manager. You get an experienced HR partner available whenever you need them — at a fraction of the cost.

🤝

Strategic HR Business Partner (HRBP)

Your strategic HR Business Partner, on demand. Attends leadership meetings, advises on people decisions, ensures HR is driving business outcomes — not just admin.

From Ksh 58,000/mo
Monthly retainer · Up to 30 employees
  • Weekly HR advisory (remote)
  • Monthly leadership HR report
  • People strategy & goal & target alignment
🔄

Recruitment-on-Demand

Need to hire someone fast? We handle the whole recruitment process — finding candidates, interviewing, shortlisting — and hand you the best 3–5 people ready to meet. You just make the final call.

From Ksh 15,000/hire
Per placement · Bundled into retainers
  • Role brief to shortlist in 7–10 days
  • Structured scorecards & interviews
  • Offer management & onboarding support
📈

Performance Management Setup

Build the performance infrastructure your growing team needs — OKRs (clear goals with measurable results), KPIs (the specific targets each person is measured against), review cycles, PIPs (structured plans to support underperforming team members), 360 feedback. Designed to drive accountability and development, not box-ticking.

From Ksh 85,000
Setup fee · Ongoing management in retainer
  • Performance framework design
  • Manager coaching & rollout
  • Review cycle templates & tools
Tier 3 — Strategic Partnership

Build a People-First Business

For businesses that are serious about building a company where the best people want to work. We take full ownership of your people function — from strategy to execution.

🗺️

Full People Strategy

A comprehensive people strategy aligned to your 3-year business plan. Covers talent acquisition, retention, culture design, capability building, and succession — with quarterly reviews.

From Ksh 120,000/mo
Annual contract · All tiers included
  • Annual people strategy document
  • Org design & workforce planning
  • Culture & EVP (Employee Value Proposition — why people choose to work for you) framework
🏗️

Org Design & Leadership Coaching

Structure your organisation for the next stage of growth. Define roles, reporting lines, leadership capability gaps — then close them through targeted coaching and development.

Included in Tier 3
Annual partnership
  • Organisational structure design
  • Leadership team coaching
  • Succession planning framework
📊

Quarterly HR Analytics Report

A 10-page strategic HR analytics report each quarter — workforce health, talent trends, compliance status, skills mapping, and DEI data — giving leadership the insights to decide with confidence.

Included in Tier 3
Also standalone from Ksh 45,000/quarter
  • Workforce & turnover analytics
  • Skills & capability mapping
  • Strategic HR recommendations

Not sure which tier is right for your business?

Book a 30-minute strategy call. We'll tell you exactly where your biggest gaps are and which engagement will have the most impact.

Book a Free Strategy Call
The Founder Problem

Growth exposes every HR gap you've been putting off

Most founders hire on instinct, manage informally, and comply reactively. It works — until it doesn't.

The Compliance Exposure

Contracts drafted before 2024 don't include Social Health Insurance (SHIF — national health cover, deducted from payroll), Housing Levy (AHL — 1.5% of gross salary, matched by employer) or Data Protection clauses. Under a legal principle where unclear contracts are always ruled against the employer, courts interpret vague contracts against the employer. Your existing templates may already be your biggest legal risk.

The Misclassification Trap

Treating employees as contractors is the most expensive mistake Kenyan SMEs make. The Employment & Labour Relations Court (Employment & Labour Relations Court (ELRC — Kenya's labour court)) consistently rules in favour of workers when employer behaviour demonstrates an employment relationship, regardless of what the contract says.

The Talent Drain

Top candidates in Nairobi are off the market within 2–3 weeks. Without a structured, fast hiring process, you're losing the best people to competitors who move more decisively. Your process is your first signal to a candidate.

The Founder Bottleneck

When HR depends entirely on the founder, it doesn't scale. Every people decision becomes your problem. That's not a people strategy — that's a capacity constraint with a salary attached.

The Culture Drift

The culture you built at 10 employees rarely survives 40 employees without intentional design. Without an explicit EVP (Employee Value Proposition — why people choose to work for you) and onboarding process, your best early hires become your biggest attrition risk.

The Performance Void

Most Kenyan SMEs manage performance through conversations, not systems. When it comes to a disciplinary matter or termination, the absence of documented frameworks leaves you exposed — legally and operationally.

Before & After

What changes when First-Rate is in your corner

Without First-Rate

  • Hiring via WhatsApp, verbal agreements, and hope
  • Outdated contracts missing 2024 statutory clauses
  • Payroll deductions done wrong — fines accumulating
  • Performance managed through conversations, no documentation
  • No onboarding — new hires figure it out themselves
  • HR crises handled reactively, after they've cost you
  • Founder doing HR, recruitment, strategy & ops simultaneously

With First-Rate

  • Structured, fast hiring with scorecards and clear process
  • Compliant contracts aligned to 2024–2025 Kenyan law
  • Clean payroll — Social Health Insurance (SHIF — national health cover, deducted from payroll), Housing Levy (AHL — 1.5% of gross salary, matched by employer), National Pension Fund (NSSF — retirement savings) & Tax (PAYE), all correct
  • Performance frameworks that drive accountability and growth
  • Onboarding that gets new hires productive and loyal fast
  • Proactive HR strategy that prevents problems before they cost you
  • Founder focused on growth — HR handled by experts
The Right Stage

We specialise in founder-led businesses at 10–150 employees

Too big to wing it. Too lean for a full HR department. First-Rate is built precisely for this stage.

10

First Hires

Get contracts, payroll, and onboarding right from the start. Prevention is always cheaper than fixing.

30

Scaling Phase

Performance frameworks, recruitment systems, and a strategic HR Business Partner (HRBP) to manage the complexity of growth.

75

Structure Phase

Org design, leadership development, and a people strategy aligned to your 3-year business plan.

150

Maturity Phase

Full workforce planning, quarterly analytics, and the HR infrastructure of a much larger organisation.

Ready to stop winging HR?

Book a free 30-minute strategy call. We'll identify your three biggest HR gaps and tell you exactly what it would take to close them.

Book Your Strategy Call View Our Services
About First-Rate

Eleven Years Building People-First Kenyan Businesses

We started with a simple conviction: Kenyan founder-led businesses deserve world-class HR strategy, not just compliance paperwork.

Our Story

First-Rate Integrated HR Services was founded in 2019 by Jacinta Mutiso — an HR practitioner who had spent years inside Kenya's corporate sector and saw the same problem repeatedly: founder-led SMEs were scaling fast and building the HR function last, or not at all.

The consequences were predictable. Employment disputes. Talent loss. Non-compliant payrolls. Performance cultures that never took root. Founders spending their most valuable hours managing HR crises instead of building their businesses.

First-Rate was built to close that gap — not by offering generic HR services, but by acting as a strategic partner who understands the realities of the Kenyan market, the pressures of founder-led growth, and the difference between HR that protects a business and HR that drives it forward.

Today, we've served 100+ clients across industries, achieved a 100% client satisfaction rate, and built proprietary frameworks and methodologies that consistently deliver measurable results.

Our approach is direct, commercial, and outcomes-focused. We speak to CEOs and founders, not HR departments. We measure success by the same things you do — growth, stability, and profitability.

2019Founded in Nairobi, Kenya
60+Clients served across Kenya
100%Client satisfaction rate
80%Average turnover reduction
Jacinta Mutiso — Founder, First-Rate Integrated HR Services
Jacinta Mutiso

Founder & Principal HR Consultant. HR Business Partner specialist with deep expertise in Kenya Employment Act (Cap. 226 — Kenya's primary employment law), performance management, talent acquisition, and people strategy for SMEs.

What we stand for

⚖️
Integrity

Honest advice, even when it's not what you want to hear. Our job is to protect your business.

🎯
Outcomes First

We measure success by results — reduced turnover, faster hiring, stronger teams.

🇰🇪
Kenyan Market Depth

We know this market, this law, and these businesses intimately.

🤝
Partnership

A strategic partner invested in your long-term growth — not a service vendor.

Let's build something worth working for.

If you're a Kenyan founder who takes your people seriously, we should talk.

Start a Conversation
Get in Touch

Book Your Free Strategy Call

30 minutes. No sales pitch. An honest conversation about what your business needs from HR — and whether we're the right partner.

Tell us about your business

Fill in the form and Jacinta will personally review your enquiry and be in touch within one business day.

We respond to all enquiries within one business day. Your information is never shared.

Prefer to book directly?

Send us an email and we'll confirm your 30-minute strategy call within one business day. No preparation needed.

📧 Book via Email →

Contact Details

📧
Emailinfo@integratedhr.co.ke
📱
Phone / WhatsApp+254 706 055 267
🌐
Websiteintegratedhr.co.ke
📍
LocationNairobi, Kenya

What happens next?

  • Jacinta reviews your enquiry personally
  • Response within 1 business day
  • We schedule a 30-min strategy call
  • Tailored proposal within 48 hours
  • Start building your HR foundation
Employee Support

Invest in Your Career.
Perform With Confidence.

Whether you are stepping into your next interview, negotiating a promotion, or making a significant career move — First-Rate's employee support services give you the preparation and coaching to do it right.

All Services
Interview Prep — Standard
Interview Prep — Premium
JD Review & Self-Advocacy
Three Ways We Support You

Your career. Your terms.

Kenya's job market rewards the best-prepared professionals. First-Rate's employee support services are built around the conversations that matter most — the interview, the promotion, and the negotiation.

🎙️

Interview Prep & Coaching — Standard

Ksh 3,500 One-time · Remote delivery
Most people walk into interviews underprepared and don't realise it until they're sitting across the table. Rehearsing answers in your head is not preparation — it's wishful thinking.

What's included

  • Personalised interview preparation plan built around your target role and industry
  • Mock interview session conducted under real interview conditions
  • Honest, structured feedback on your answers, delivery and overall presentation
  • Communication and confidence coaching tailored to how you naturally present yourself
  • Post-session written feedback report to review before the interview
📧 Book via Email →
🏆

Interview Prep & Coaching — Premium

Ksh 5,000 One-time · Remote delivery
There are interviews, and then there are the interviews that change everything. The Premium package is for professionals who understand what is at stake and are willing to prepare accordingly.

What's included

  • Everything in the Standard package, fully and completely delivered
  • Extended role-specific deep-dive preparation for your exact target position
  • Industry and company research coaching — understanding the organisation before you walk in
  • Salary and benefits negotiation guidance so you know your market value
  • Strategies for handling difficult, unexpected or pressure-testing questions
  • Personal brand coaching — how you are perceived beyond your words
  • Follow-up debrief session after your interview to plan your next move
📧 Book via Email →
📋

JD Review & Self-Advocacy Coaching

Ksh 6,500 One-time · Remote delivery
You have delivered results, grown in your role, and taken on responsibilities that were never in your original job description. The problem is that none of that is automatically visible to the people making decisions about your salary and your future.

What's included

  • Thorough review of your current job description against your actual responsibilities and achievements
  • Gap analysis clearly identifying where you are performing above your current grade or pay band
  • A structured narrative to open and guide your promotion or salary review conversation
  • Self-advocacy coaching covering language, tone and framing — assertive without being aggressive
  • Preparation for likely objections and how to respond to pushback or delay
  • Written summary of your complete positioning strategy to refer to before, during and after the meeting
📧 Book via Email →
Interview Prep & Coaching

Standard Package

Ksh 3,500 One-time engagement
Remote delivery

Most people walk into interviews underprepared and don't realise it until they're sitting across the table. Rehearsing answers in your head is not preparation — it's wishful thinking. The Standard package gives you a structured, professionally guided preparation experience that identifies exactly where you are strong, where you are losing the interviewer, and what you need to do differently. You will walk into your next interview knowing you have done the work that most candidates skip.

What's included

  • ✓Personalised interview preparation plan built specifically around your target role and industry
  • ✓Mock interview session conducted under real interview conditions
  • ✓Honest, structured feedback on your answers, delivery and overall presentation
  • ✓Communication and confidence coaching tailored to how you naturally present yourself
  • ✓Post-session written feedback report to review and refer back to before the interview

Who this is for

Professionals at any career stage who are actively interviewing and want to stop leaving their performance to chance. Particularly valuable if you have been unsuccessful in previous interviews and are not sure why, if you are returning to the job market after a break, or if you are stepping into a more senior level than you have interviewed for before.

📧 Book via Email
Interview Prep & Coaching

Premium Package

Ksh 5,000 One-time engagement
Remote delivery

There are interviews, and then there are the interviews that change everything. A senior leadership role, a position at a company you have been targeting for years, an opportunity that does not come around twice. The Premium package is for professionals who understand what is at stake and are willing to prepare accordingly. This is an intensive, deeply personalised coaching experience that goes beyond standard preparation into the specific dynamics of your role, your industry, and the panel you will be facing. When you walk in, you will have done more preparation than anyone else in that process.

What's included

  • ✓Everything in the Standard package, fully and completely delivered
  • ✓Extended role-specific deep-dive preparation tailored to your exact target position
  • ✓Industry and company research coaching — understanding the organisation before you walk in
  • ✓Salary and benefits negotiation guidance so you know your market value and how to communicate it
  • ✓Strategies for handling difficult, unexpected or pressure-testing interview questions
  • ✓Personal brand coaching — how you are perceived beyond your words and qualifications
  • ✓Follow-up debrief session after your interview to process what happened and plan your next move

Who this is for

Senior professionals, managers and executives preparing for high-stakes roles where the competition is serious and the margin for error is small. Also ideal for professionals making a significant career transition, moving industries, stepping into leadership for the first time, or targeting roles that represent a major step up from their current position.

📧 Book via Email
JD Review & Self-Advocacy

Self-Advocacy Coaching

Ksh 6,500 One-time engagement
Remote delivery

You have delivered results, grown in your role, and taken on responsibilities that were never in your original job description. The problem is that none of that is automatically visible to the people making decisions about your salary and your future. Most professionals either stay silent and hope someone notices, or they speak up without a clear enough case and get told to wait another year. This service exists so that neither of those things happens to you. We review what you have actually been doing against what you were hired to do, build you a structured and compelling case, and coach you on how to deliver it in a way that is confident, professional and impossible to dismiss.

What's included

  • ✓Thorough review of your current job description against your actual day-to-day responsibilities and achievements
  • ✓Gap analysis clearly identifying where you are performing above your current grade or pay band
  • ✓A structured narrative you can use to open and guide your promotion or salary review conversation
  • ✓Self-advocacy coaching covering language, tone and framing that is assertive without being aggressive
  • ✓Preparation for likely objections and how to respond to pushback or delay from management
  • ✓Written summary of your complete positioning strategy to refer to before, during and after the meeting

Who this is for

Professionals who know they deserve a promotion or salary increase and need help building and presenting the case. Particularly valuable if you have been in your role for more than a year and feel you have outgrown it, if a performance review is coming up and you want to be fully prepared, or if previous conversations about progression have gone nowhere and you need a different approach.

📧 Book via Email

The HR documents every Kenyan business needs

Download, add your company name and use the same day. Each template is written for Kenyan law, in plain language your team will actually understand.

Best Seller
📊

Performance Management Framework (PMF)

A complete system for setting goals, tracking performance and managing underperformance — the same framework First-Rate builds for retainer clients. Includes goal-setting templates, review forms and a step-by-step guide for managers.

  • Goal-setting & KPI (targets) template
  • Quarterly & annual review form
  • Performance Improvement Plan (PIP) — for underperforming staff
  • Manager conversation guide
  • Kenya Employment Act — the law that covers all employment in Kenya disciplinary process guide
Ksh 2,500 Instant download · Word format
📧 Order Now — Ksh 2,500
New
📋

Employment Contract Pack

Three legally sound employment contract templates updated for 2024–2025 Kenya law — for permanent staff, fixed-term (contract) employees, and casual workers. Each includes all required clauses your business needs to be protected.

  • Permanent employment contract
  • Fixed-term (contract) employment agreement
  • Casual worker agreement
  • All statutory clauses: Social Health Insurance (SHIF — national health cover, deducted from payroll), Housing Levy (AHL — 1.5% of gross salary, matched by employer), National Pension Fund (NSSF — retirement savings)
  • Data Protection Act 2019 clauses included
Ksh 2,500 Instant download · Word format
📧 Order Now — Ksh 2,500
📖

Staff Handbook Template

A complete staff handbook your team will actually read — written in plain English, not legal jargon. Covers everything from leave entitlements and working hours to social media use and disciplinary procedures. Just add your company name.

  • Welcome & company values section
  • Leave policy (annual, sick, maternity, paternity)
  • Code of conduct & disciplinary procedure
  • Social media & data privacy policy
  • Grievance (complaints) procedure
Ksh 2,500 Instant download · Word format
📧 Order Now — Ksh 2,500
🎯

Recruitment & Interview Pack

Everything you need to hire well — from writing the job advert to making the offer. Includes structured interview score sheets for 8 common roles so you're comparing candidates fairly, not going on gut feel.

  • Job description template (any role)
  • Structured interview scorecard (8 common roles)
  • Reference check questions template
  • Offer letter template
  • 30-60-90 day new starter plan
Ksh 2,500 Instant download · Word & Excel formats
📧 Order Now — Ksh 2,500
✅

HR Compliance Checklist 2024–2025

A simple self-audit checklist — go through it yourself and immediately see where your business is exposed. Updated for the latest Kenya legal requirements including the new Social Health Insurance (SHIF — national health cover, deducted from payroll) and Affordable Housing Levy (AHL — 1.5% of gross salary matched by your employer) rules.

  • 60-point compliance checklist
  • Payroll deduction calculator (Excel)
  • Common HR risk areas explained in plain English
  • What to fix first — prioritised action list
Ksh 2,500 Instant download · Word & Excel formats
📧 Order Now — Ksh 2,500
Save 40%
📦

Complete HR Starter Bundle

All 5 templates in one purchase. The complete set of HR documents every Kenyan startup and SME needs to run a legally sound, well-organised people function — from day one.

  • Performance Management Framework
  • Employment Contract Pack (3 types)
  • Staff Handbook
  • Recruitment & Interview Pack
  • HR Compliance Checklist 2024–2025
  • Free email support for 14 days
Ksh 7,500 Save Ksh 5,000 vs buying individually
📧 Order Bundle — Ksh 7,500

🔒 First-Rate Quality Promise — Every template is reviewed against current Kenyan law and updated when legislation changes. If a template needs a legal update within 12 months of your purchase, we'll send you the new version free of charge. Questions? Email info@integratedhr.co.ke

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Post a vacancy. Reach Kenya's best candidates.

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Current Openings

+ Post a Vacancy

HR Business Partner

HR & People Full Time 📍 Nairobi Ksh 150,000 – 200,000/mo
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Finance & Admin Manager

Finance Full Time 📍 Nairobi Ksh 120,000 – 160,000/mo
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Programs Coordinator — NGO

Programme Management Full Time 📍 Nairobi / Remote Ksh 80,000 – 110,000/mo
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